Contact information
Contact Us
If you have any questions regarding our pet comfort collections, sizing measurements, water fountain pump maintenance, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Rivo Tails |
| Website: | rivotails.store |
| Email: | support@rivotails.store |
| Phone: | +61 403 656 453 |
| Business Address: | 26 Robinhood Road, Dalyellup, Western Australia (WA) 6230, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AWST) |
Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned pet accessories or parcels to this address without obtaining an authorized return warehouse address from our support team first.